Privacy policy

Last updated: July 2, 2026

My Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). My Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

Privacy Policy

Welcome to HighTouch Leather ("we," "us," or "our"). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or make a purchase. By using our website, you consent to the practices described here.

Information We Collect

  • Personal information: name, email, contact number, and shipping/billing addresses you provide during registration or purchase.
  • Payment information: card or other payment details, encrypted and securely transmitted when you make a purchase.
  • Browsing data: IP address, browser type, pages visited, and time spent, to help improve your experience.
  • Cookies and similar technologies: used to enhance your experience and understand your preferences.

How We Use Your Information

  • To process and fulfil orders and communicate about your purchases.
  • To personalise recommendations and communications.
  • To send transactional emails and, where you've opted in, promotional offers (you can opt out anytime).
  • To enhance security and prevent fraud.
  • To improve our website's functionality and experience.

Sharing Your Information

  • Service providers who help with operations such as payment processing and shipping.
  • Legal compliance where required by law or legal process.
  • Business transfers in the event of a merger, acquisition, or sale of assets.

Your Choices and Rights

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Withdraw consent to data processing (subject to legal obligations).
  • Raise concerns about our data practices.

Data Security
We use appropriate measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

Changes to This Policy
We may update this policy from time to time and will post significant changes prominently on our website.

Contact Us
Questions or requests about your privacy? Email hightouchonline@gmail.com.