DATA INTEGRITY & CLIENT CONFIDENTIALITY

Privacy Policy

Welcome to High Touch Leather. We treat your personal privacy and confidential measurement data with the same uncompromising integrity and discretion that defines our bespoke leathercraft.

01. TRANSPARENCY

Information We Collect

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Personal Details: Full name, email address, contact phone/WhatsApp number, and verified delivery address provided at checkout.
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Bespoke Measurement Profiles: Anatomical body metrics and garment fit preferences submitted for custom Made to Measure commissions.
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Payment Security: Card and banking transactions are processed through Tier-1 PCI-DSS certified gateways. We never store raw card numbers.
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Storefront Analytics: Non-identifiable device parameters and cookies used solely to ensure fast page loads and smooth navigation.
*Data is gathered strictly when you browse, create an account, or complete an order.
02. PURPOSE & UTILITY

How We Use Your Data

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Crafting & Dispatch: Precision pattern cutting, custom tailoring, and coordinating insured doorstep transit with trusted couriers.
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Order Communications: Real-time dispatch updates, tracking links, and invoicing sent via SMS and email.
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Dedicated Concierge: Direct consultation for custom fit adjustments, returns, exchanges, or warranty claims.
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Zero Data Selling: We never sell, rent, or trade your personal or measurement records to third-party marketing brokers.
*Promotional communications are sent only if you voluntarily subscribe, with 1-click opt-out.
03. SECURITY & CLIENT RIGHTS

Your Rights & Data Protection

256-Bit SSL Encryption

All data transmitted between your browser and our servers is encrypted using bank-grade 256-bit SSL technology, protecting your identity and payment credentials.

Accredited Logistics

Only essential shipping information (recipient name, address, and contact number) is shared with verified domestic and international carriers solely for delivery.

Complete Data Ownership

You have the right to request a full copy of your stored information, modify your measurement profile, or request permanent deletion of your data at any time.

Have Questions Concerning Your Privacy? Contact our Data Desk: hightouchonline@gmail.com • WhatsApp: +91 98675 31246
CONTACT PRIVACY DESK